(124) Cleaning up Questions: Development and Assessment of a Pharmacy SOAP Note Workshop

Objective :

Objective: To develop and assess a SOAP note documentation workshop for second-year pharmacy students.

Methods:

Methods: Second-year pharmacy students watched a simulated pharmacist-patient interview video before class and documented a SOAP note. After, a SOAP note rubric was used to evaluate three calibrated SOAP notes. During class, clinical decisions were reviewed, appropriate note structure was emphasized, and intentional errors and omissions from the calibrated notes were revealed. Students then discussed five sample notes from pharmacy practitioners who watched the video encounter. After discussion, students were required to revise their original note. A survey was distributed to collect student feedback on the workshop and their confidence in SOAP note-writing before and after the workshop. Descriptive statistics were completed in addition to Wilcoxon signed-rank test to compare retrospective pre/post workshop confidence in SOAP note writing.

Results:

Results: In the spring of 2022 and 2023, 279 students completed the SOAP note workshop, and 208 completed the survey. Student self-reported confidence in SOAP note writing increased (p <.0001). After the workshop, 164/206 respondents rated themselves as confident or very confident at SOAP note writing, while 42 selected somewhat confident and none selected not confident. The most helpful step was viewing practitioner notes (n=65) followed by revising their original note (n=57). The most challenging step was documenting their initial note (n=79) followed by peer review calibration (n=64).

Conclusions:

Conclusions: Students reported a positive impact, including increased confidence from a series of documentation activities related to one case. Future direction will be to move the workshop earlier in the second year and expand the use of calibration activity into both semesters.